Job Description

Are you a detail-oriented and passionate individual looking for an exciting opportunity to manage the day-to-day operations of a growing coliving community Look no further! Hyphen is seeking Operations Executive\'s to join our team and ensure the highest levels of member experience. As an Operations Executive, you will work closely with the Club Manager to ensure that members receive the best customer service. You will greet and check-in members and guests, greet people who come in for tours, and track walk-ins. You should be well-spoken and fluent in English and Hindi. Building Operations and Management: In addition to member services, you will be responsible for managing the operations and maintenance of our fully furnished and managed coliving clubs with 1 BHK\'s apartments and studios across prime locations close to working hubs and commercial areas. You will ensure that the building is fully operational and processes are running smoothly. As such, you will: Carry out building operations and maintenance to ensure the highest levels of member experience Manage mail and package responsibilities as needed Identify issues for escalation to the Club Manager and document them accordingly. Supervise housekeeping and facility management staff to ensure member delight. Manage vendors and SLAs. Ensure that security and safety regulations are met. Organize the housekeeping schedule so that are working efficiently and effectively including coordinating shifts with our club manager and the housekeeping team. Manage the inventory so that inventory levels meet demand without exceeding limits set by management. Supervise and delegate tasks to the housekeeping staff Requirements Who are we looking for We are seeking a passionate, detail-oriented individual with experience in hotels, hospitality, or managing customer service issues and operations. You should have experience in front office/guest relations or housekeeping. You will be responsible for managing your own time effectively to meet deadlines. We prefer candidates who are comfortable commuting and who\'d be happy to dedicate up to 60 hours a week. A few qualifications you are required/preferred to have: Experience with hotels or hospitality in general Experience in front office/guest relations or housekeeping Excellent communication skills in English and Hindi Strong time management and organisational skills Comfortable commuting and dedicating up to 60 hours a week At Hyphen, we believe in creating a collaborative and supportive work environment. Join us and help us build and manage the coliving communities of the future. Apply today! Benefits What do we offer Comprehensive Health Benefit 20% more pay than hotels less working hours Informal Dress Code

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