to lead and coordinate the housekeeping team, ensuring cleanliness, safety, and high standards of guest satisfaction. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality.
Key Responsibilities:
Supervise and coordinate the daily activities of housekeeping staff.
Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance.
Ensure compliance with hygiene and cleanliness standards as per hotel policies.
Assign duties and monitor performance of housekeeping attendants and cleaners.
Train new staff and provide ongoing guidance and support to the team.
Report any maintenance issues or safety hazards promptly.
Ensure adequate stock of cleaning supplies, linens, and guest amenities.
Prepare work schedules, attendance reports, and cleaning checklists.
Handle guest complaints and special requests professionally and promptly.
Work closely with the front office and maintenance teams to ensure smooth operations.
Enforce proper use of equipment and cleaning materials.
Maintain confidentiality and security of guest and company information.
Requirements:
Proven experience in housekeeping, preferably in a supervisory role.
Minimum high school diploma or equivalent; hospitality training is a plus.
Good communication skills in English; other languages are an advantage.
Strong leadership and organizational abilities.
Ability to work under pressure and manage time efficiently.
High level of personal hygiene and professional appearance.
Physically fit and able to perform manual tasks.
Willingness to work flexible hours, including weekends and holidays.
Preferred Qualities:
Eye for detail and a proactive approach to cleanliness.
Ability to motivate and lead a team.
Warm, respectful, and guest-oriented attitude.
Familiarity with housekeeping software or hotel property management systems.
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Schedule:
Day shift
Morning shift
Application Question(s):
Do you have experience in Hotel as a House Keeping Supervisor
Can you join immediately or what is your notice period ?
What is your current ctc, expected ctc ... We have a budget of 20-30 k, are you fine with this?
Work Location: In person