Contract Basis (1 Year) and can be extended on performance basis
Location:
Naya Raipur, Chhattisgarh
Reporting To:
Facility Manager / Operations Manager
Job Overview:
The Housekeeping Supervisor is responsible for overseeing housekeeping operations and ensuring cleanliness, hygiene, and maintenance of the assigned premises. The role includes supervising housekeeping staff, maintaining cleaning standards, and ensuring compliance with health and safety regulations.
Key Responsibilities:
1. Housekeeping Operations Management:
Supervise and coordinate daily housekeeping activities, ensuring all assigned areas are clean and well-maintained.
Assign tasks to housekeeping staff and monitor their performance.
Ensure proper usage of cleaning equipment, chemicals, and consumables.
Conduct daily inspections of rooms, common areas, washrooms, and external premises to maintain high standards of hygiene.
2. Staff Supervision & Training:
Train and guide housekeeping staff on cleaning techniques, hygiene standards, and safety protocols.
Monitor staff attendance, punctuality, and discipline.
Address staff grievances and escalate issues to management when necessary.
3. Quality Control & Compliance:
Ensure compliance with health, safety, and environmental regulations.
Implement and maintain standard operating procedures (SOPs) for housekeeping operations.
Report maintenance and repair issues to the Facility/Operations Manager.
Maintain hygiene and sanitation standards in accordance with industry norms.
4. Inventory & Supplies Management:
Maintain records of cleaning supplies, materials, and equipment.
Ensure optimal usage of cleaning products and minimize wastage.
Coordinate with vendors for procurement and replenishment of housekeeping supplies.
5. Client and Stakeholder Coordination:
Address complaints and feedback regarding housekeeping services and take corrective actions.
Coordinate with facility management and other departments to ensure smooth operations.
Maintain professional communication with clients, residents, or employees in the facility.
6. Safety & Emergency Response:
Ensure that all safety measures, such as fire prevention and emergency procedures, are followed.
Train staff on handling hazardous materials and emergency response situations.
Conduct periodic safety audits and housekeeping assessments.
Qualifications & Requirements:
Education:
Minimum 10th/12th pass; Diploma in Hospitality/Facility Management preferred.
Experience:
2+ years of experience in housekeeping supervision, preferably in corporate offices, hotels, hospitals, or facility management.
Skills:
Strong leadership and team management skills.
Knowledge of housekeeping equipment, chemicals, and sanitation standards.
Good communication and problem-solving abilities.
Ability to handle multiple tasks and work under pressure.
Familiarity with health and safety regulations.