will be responsible for ensuring the highest standards of cleanliness, hygiene, and guest comfort across all rooms, villas, public areas, and resort facilities. The role includes supervising the housekeeping team, conducting inspections, coordinating with other departments, and maintaining an exceptional guest experience in line with Regenta Hotels' brand standards.
Key Responsibilities1. Supervision & Team Management
Lead, supervise, and support housekeeping staff including room attendants, public area cleaners, and laundry team.
Allocate daily task assignments and ensure timely completion according to resort standards.
Provide ongoing training to staff on cleaning procedures, guest service etiquette, and safety protocols.
Maintain discipline, teamwork, and positive work culture within the department.
2. Guest Room & Public Area Quality
Conduct regular inspections of guest rooms, suites, lobby, spa, poolside areas, corridors, and public restrooms.
Ensure rooms meet luxury resort standards for cleanliness, presentation, amenities, and maintenance readiness.
Coordinate promptly with the front office on room status and guest requests.
3. Guest Interaction & Service
Respond to guest requests and complaints regarding housekeeping in a courteous and prompt manner.
Ensure VIP rooms, honeymoon packages, and special requests are executed flawlessly.
Uphold Regenta Baywatch's reputation for warm hospitality and attention to detail.
4. Inventory & Supplies Management
Monitor and control the use of cleaning supplies, chemicals, linen, and guest amenities.
Ensure efficient stock rotation and avoid wastage.
Maintain proper storage and handling of equipment in compliance with safety standards.
5. Safety, Hygiene & Compliance
Ensure staff follows resort safety and sanitation guidelines, especially around pool areas and high-traffic zones.
Conduct training on chemical handling, eco-friendly cleaning methods, and hygiene standards.
Maintain departmental logs, checklists, and compliance documentation.
6. Coordination & Reporting
Prepare daily reports on room status, staff performance, and maintenance issues.
Liaise with engineering for timely repairs and preventive maintenance needs.
Assist the Executive Housekeeper in staff scheduling, performance evaluation, and budget control.
Qualifications & Skills
Minimum
2-4 years of housekeeping experience
in a hotel or resort environment; supervisory experience preferred.
Strong understanding of
luxury resort operations
, especially in coastal or leisure destinations.
Excellent communication skills and a guest-centric approach.
Ability to manage and motivate teams effectively.
Knowledge of cleaning equipment, chemical safety, and eco-friendly practices.
Apply to : 8956636753
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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