Job Description

Job Title:

Housekeeping Supervisor

Department:

Housekeeping

Reports To:

Housekeeping Manager

Job Summary:

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure that all guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the hotel's standards of cleanliness and presentation. The role involves supervising housekeeping staff, conducting inspections, and ensuring efficient workflow and high guest satisfaction.

Key Responsibilities:

Supervise and coordinate the activities of housekeeping attendants and public area cleaners. Inspect guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards are met. Assign daily room and cleaning duties to the team and monitor progress throughout the day. Ensure all housekeeping supplies and equipment are well-stocked and in good working condition. Train, guide, and motivate housekeeping staff to maintain high performance and productivity levels. Address guest requests, complaints, and feedback promptly and professionally. Maintain accurate records of room occupancy, linen usage, and staff attendance. Coordinate with Front Office and Maintenance departments for room readiness and repair needs. Ensure adherence to safety, hygiene, and sanitation standards. Conduct daily briefings with staff and report performance or disciplinary issues to the Executive Housekeeper.

Qualifications & Skills:

Minimum 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role (preferably in a hotel or resort). Strong leadership, organizational, and communication skills. Eye for detail and commitment to high standards of cleanliness. Ability to handle multiple tasks efficiently and work under pressure. Basic computer knowledge (MS Office, PMS experience preferred). Knowledge of cleaning chemicals, supplies, and safety procedures.
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Work Location: In person