Job Description

Position:

Housekeeping Supervisor

Location:

Patna, Bihar (Onsite)

Duration:

Fulltime

Salary In-hand:

25,000/- to Upto 30,000/- (Monthly In-hand)

Reporting To:

Housekeeping Manager/HOD

:

About Us:

The

"Patliputra Group"

is a diverse business conglomerate with interests in

real estate, hospitality, healthcare

, and

automotive dealerships, operating across Bihar

and expanding into regions like the

Delhi NCR.

While one entity, Patliputra Industries Limited.

Job Summary

The

Housekeeping Supervisor

is responsible for overseeing

daily housekeeping operations, ensuring guest rooms

and public areas are cleaned, maintained, and presented as per hotel standards.
The role includes

supervising staff, inspecting rooms, coordinating with other departments,

and ensuring

smooth, efficient

, and

hygienic housekeeping services.

Key Responsibilities

1. Supervision & Team Management

Assign daily duties to

Room Attendants

and

Public Area Attendants.

Conduct daily briefings

and

share instructions for special tasks.

Train new staff on

cleaning standards, chemical usage

, and

safety protocols.

Monitor staff performance

and

ensure tasks

are

completed on time.

2. Room & Area Inspection

Check guest rooms, washrooms, corridors

, and

public areas for cleanliness

and

quality.

Ensure rooms meet hotel standards

including

linen quality, amenities setup

, and

overall presentation.

Report maintenance issues immediately

to Engineering and follow up until resolved.

3. Inventory & Stock Control

Track usage and stock levels of linen, cleaning supplies, guest amenities

, and

equipment.

Request replenishment

as needed and

prevent misuse or wastage.

Maintain proper records

for

inventory and issue logs.

4. Guest Interaction

Handle guest requests politely and ensure prompt service

(e.g., extra towels, cleaning service, amenities).

Respond to guest complaints

and

ensure issues are resolved

or

escalated

.

Maintain a courteous

and

professional attitude

at all times.

5. Coordination with Other Departments

Work closely with

Front Office for room status updates, early check-ins,

and

late check-outs.

Coordinate with

Laundry for timely linen supply

and

quality checks.

Inform Security of any suspicious items,

lost & found

, or

safety concerns.

6. Safety & Compliance

Ensure

housekeeping staff follow safety guidelines, including proper chemical handling.

Check all equipment is in

safe working condition.

Ensure compliance with

hotel SOPs, hygiene protocols,

and

statutory requirements.

7. Administrative Duties

Prepare daily reports such as occupancy status, room inspection sheets, and staff attendance.

Maintain Lost & Found records

as per hotel policy.
Support the

Housekeeping Manager during audits, training,

and

performance evaluations.

8.Required Skills & Competencies

Strong leadership and

team supervision skills

Good communication skills (Hindi/English)
Eye for detail and

high cleanliness standards

Knowledge of

cleaning techniques

and

chemical usage

Ability to

handle multitasking

and

guest interactions

Basic computer knowledge for reports & room status updates

9.Qualifications & Experience:

Minimum 12th Pass

; Diploma in Hospitality (preferred)

1-4 years of housekeeping

experience in hotels
Previous supervisory experience is an added advantage

10.Work Environment:

Rotational shifts
Requires

standing, walking,

and

physical cleaning supervision

11.How to Apply

If you are interested in this position, please send your updated CV to

hr@patliputrahotels.com or

You may also apply directly via

WhatsApp At:9771417064

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

* Food provided