Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Cafe and Bloom Event Space, Centro is redefining hospitality in India's Tier 2 cities.
We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight.
Job Overview
The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels.
Key ResponsibilitiesRoom Cleaning & Preparation
Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel's housekeeping standards.
Make beds, change linens, and replace used towels and amenities.
Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists.
Check for damages or maintenance issues and report them promptly to the Supervisor.
Guest Readiness & Service Excellence
Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards.
Respect guest privacy and follow "Do Not Disturb" policies and door signage.
Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor.
Hygiene, Safety & Sustainability
Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols.
Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS).
Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained.
Inventory Handling
Use linens, cleaning tools, and chemicals efficiently to avoid waste.
Inform the Supervisor of low supplies, linen shortages, or stock misuse.
Properly maintain and clean housekeeping tools and caddies.
Team Collaboration
Support teammates in cleaning rooms during high-occupancy days.
Communicate effectively with laundry, maintenance, and front office teams.
Attend daily briefings and training sessions on updated SOPs and guest feedback.
Qualifications & Skills
Minimum Class 10 education preferred; prior experience in housekeeping is a plus.
Basic understanding of hygiene and safety practices.
Ability to communicate in basic English or Hindi.
Physically fit and able to work on feet for extended hours.
Attentive to detail and committed to cleanliness.
Willingness to learn and grow within the hospitality industry.
What We Offer
Competitive salary and benefits package.
Structured training and mentoring for career growth.
A respectful, inclusive, and dynamic work culture.
Employee discounts on Chirp Cafe and Bloom Event Space.
Recognition programs and monthly engagement events.
Job Types: Full-time, Permanent, Internship
Benefits:
Food provided
Paid sick time
Paid time off
Provident Fund
Location:
Shivajinagar, Pune, Maharashtra (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ₹12,000.00 - ₹16,500.00 per month
Benefits:
Food provided
Provident Fund
Experience:
HK Room Attendant: 1 year (Required)
Location:
Pune City H.O, Pune, Maharashtra (Required)
Work Location: In person
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