Job Description

The Housekeeping Guest Service Associate is responsible for maintaining cleanliness, hygiene, and upkeep of guest rooms, public areas, and hotel premises. The role ensures a high standard of guest service through prompt, courteous, and efficient housekeeping practices.

Key ResponsibilitiesGuest Room Cleaning & Maintenance

Clean and prepare guest rooms according to hotel standards (beds, linen, bathrooms, amenities). Replenish guest supplies and room amenities regularly. Report maintenance issues or damages to the supervisor.

Public Area Cleaning

Maintain cleanliness of corridors, lobby, staircases, elevators, and other public spaces. Ensure proper sanitation of washrooms and high-touch surfaces.

Laundry & Linen Handling

Collect, sort, and distribute hotel linen as per procedures. Ensure proper handling of guest laundry and lost-and-found items.

Guest Service

Respond promptly to guest requests (extra towels, cleaning, amenities). Deliver courteous and professional service at all times.

Health & Safety

Follow safety and hygiene protocols set by the hotel. Use cleaning chemicals and equipment safely.

Teamwork & Reporting

Coordinate with Front Office and Maintenance teams for room readiness. Report room status, occupancy, and housekeeping updates to supervisors.

Work Environment

Rotational shifts, including weekends and holidays. Fast-paced hospitality environment.

Benefits (Optional to Mention)

Accommodation / food (if provided) Uniform and grooming support Staff training and career growth opportunities
Job Type: Full-time

Pay: ?9,819.14 - ?15,000.00 per month

Benefits:

Flexible schedule Food provided
Work Location: In person