Job Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



Prepare periodical department budget & forecast, manage all operational costs within budgets

Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Compile and update Standard Operating Procedures for all areas of responsibility periodically

Ensure that all auditing and reporting standards are conveyed to staff and adhered to

Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

Conduct quality control inspections of all areas of the hotel and share results with the team

Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

Conduct monthly Staff Meetings and daily briefings with Operational Managers

Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Interview, select and recruit Housekeeping employees

Identify and develop team members with potential

Conduct performance review with the team

Constantly monitor team members\xe2\x80\x99 appearance, attitude and degree of professionalism

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Prepare payroll and gratuity reports

Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Manage organization and cleanliness of departmental areas by conducting weekly walk through

Perform other duties assigned by the Management

Qualifications

Diploma or Degree

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor