Job Description

A Senior Manager of Housekeeping oversees daily operations, sets cleanliness standards, and manages staff to ensure a high level of guest satisfaction. Key responsibilities include training, scheduling, and supervising housekeeping teams, managing inventory of supplies, conducting inspections, handling guest complaints, and collaborating with other departments to maintain a clean, safe, and hygienic environment. Responsibilities

Staff Management

: Hire, train, and supervise housekeeping staff, creating duty rosters and schedules to optimize efficiency.

Quality Control

: Set and enforce cleaning protocols and standards, conducting regular inspections of guest rooms and public areas.

Inventory and Budget

: Manage the budget for the housekeeping department, including ordering cleaning supplies and equipment and controlling costs.

Guest Services

: Address guest requests and resolve complaints related to housekeeping to ensure a positive guest experience.

Operations and Coordination

: Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and address any issues promptly.

Safety and Compliance

: Ensure all staff adhere to health and safety rules and procedures.

Training and Development

: Develop and implement training programs for staff, and provide coaching and counseling.
Qualifications and Skills

Proven leadership and team management skills. Strong knowledge of housekeeping techniques, equipment, and cleaning chemicals. Excellent communication, interpersonal, and customer service skills. Ability to work under pressure and make sound decisions. Experience with budgeting and performance analysis is often required.
Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹900,000.00 per year

Benefits:

Flexible schedule Health insurance Leave encashment Life insurance Provident Fund Work from home
Work Location: In person