Company Description
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We are seeking a highly organized and customer-focused Housekeeping Manager to join our team in Ibis Coimbatore City Centre, Tamilnadu, India. As a key member of our hospitality management team, you will be responsible for overseeing all aspects of housekeeping operations, ensuring exceptional cleanliness standards, and leading a dedicated team of housekeeping staff.
Manage daily housekeeping operations for guest rooms, public areas, and back-of-house spaces
Develop and implement efficient cleaning procedures and schedules
Ensure compliance with health, safety, and sanitation regulations
Train and supervise housekeeping staff, fostering a collaborative and motivational work environment
Conduct regular inspections to maintain high cleanliness standards
Manage inventory, supplies, and equipment, ensuring cost-effective operations
Handle guest complaints and feedback promptly and professionally
Collaborate with other departments to enhance overall guest experience
Prepare and manage departmental budgets
Implement and monitor quality control systems
Stay updated on industry trends and best practices in housekeeping management
Oversee outsourced laundry services
Supervise outsourced landscaping services
Qualifications
2-4 years of leadership experience in Rooms Division or related hospitality role
Bachelor's degree in Hospitality Management or related field preferred
Proven experience in housekeeping operations
Proficiency in housekeeping management systems
Strong decision-making and problem-solving skills
Excellent organizational and time management abilities
Demonstrated team-building and training capabilities
Keen attention to detail and commitment to maintaining high standards
Strong communication and interpersonal skills
Knowledge of health, safety, and sanitation regulations
Proficiency in budgeting and inventory management
Additional Information
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
* Must be well-presented and professionally groomed at all times
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