Job Description

Company Description
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We are seeking a highly organized and customer-focused Housekeeping Manager to join our team in Ibis Coimbatore City Centre, Tamilnadu, India. As a key member of our hospitality management team, you will be responsible for overseeing all aspects of housekeeping operations, ensuring exceptional cleanliness standards, and leading a dedicated team of housekeeping staff.

• Manage daily housekeeping operations for guest rooms, public areas, and back-of-house spaces
• Develop and implement efficient cleaning procedures and schedules
• Ensure compliance with health, safety, and sanitation regulations
• Train and supervise housekeeping staff, fostering a collaborative and motivational work environment
• Conduct regular inspections to maintain high cleanliness standards
• Manage inventory, supplies, and equipment, ensuring cost-effective operations
• Handle guest complaints and feedback promptly and professionally
• Collaborate with other departments to enhance overall guest experience
• Prepare and manage departmental budgets
• Implement and monitor quality control systems
• Stay updated on industry trends and best practices in housekeeping management
• Oversee outsourced laundry services
• Supervise outsourced landscaping services

Qualifications

• 2-4 years of leadership experience in Rooms Division or related hospitality role
• Bachelor's degree in Hospitality Management or related field preferred
• Proven experience in housekeeping operations
• Proficiency in housekeeping management systems
• Strong decision-making and problem-solving skills
• Excellent organizational and time management abilities
• Demonstrated team-building and training capabilities
• Keen attention to detail and commitment to maintaining high standards
• Strong communication and interpersonal skills
• Knowledge of health, safety, and sanitation regulations
• Proficiency in budgeting and inventory management

Additional Information

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

Skills Required