Job Description

Job Title: GSA Room Attendant

Department:

Housekeeping

Reports To:

Housekeeping Supervisor / Executive Housekeeper

Location:

[Hotel Name / Property Location]

Job Summary:

The GSA Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms and public areas to the highest standards of hospitality. This role ensures that guests enjoy a clean, comfortable, and welcoming environment throughout their stay.

Key Responsibilities:

Clean, dust, and sanitize guest rooms, including beds, furniture, bathrooms, and floors. Replenish room supplies such as towels, toiletries, and minibar items. Change bed linens and make beds according to hotel standards. Report maintenance issues, lost and found items, or unusual guest behavior to the supervisor. Ensure all guest requests are met promptly and professionally. Follow hotel safety and hygiene protocols, including proper use of cleaning chemicals and PPE. Maintain cleaning equipment and ensure housekeeping carts are clean and well-stocked. Check all rooms before guests check-in and ensure standards are met. Assist with cleaning public areas or back-of-house areas when needed. Comply with company policies, procedures, and service standards at all times.

Qualifications and Skills:

High school diploma or equivalent preferred. Previous housekeeping or cleaning experience in a hotel is an advantage. Good communication and interpersonal skills. Physical stamina and ability to work long hours on foot. Attention to detail and pride in delivering high-quality service. Flexibility to work shifts, weekends, and holidays.

Physical Requirements:

Ability to lift, push, and pull moderate weights (up to 25 kg). Must be able to stand, bend, kneel, and walk for extended periods. Manual dexterity to operate cleaning equipment.

Work Environment:

Fast-paced hospitality environment. Exposure to cleaning chemicals and frequent interaction with guests and team members.
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Rotational shift
Work Location: In person