Job Description

Company Description

Mercure Chennai Sriperumbudur


Hotel for travellers looking for local and authentic experiences


Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.


Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.

Primary Responsibilities

Operation

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team


Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set


Supervise public areas


Replenish guest supplies and ensure that guests requests are promptly attended to


Attend to reports on damage or malfunction in hotel rooms


Maintain equipment in proper state of cleanliness


Maintain a section floor report


Conduct regular room checklists


Report unusual behavior/activities on floors to Executive Housekeeper


Record room status in allocated section accurately


Assist Executive Housekeeper in assessing team members' attendance and performance

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures


Attend all briefings, meetings and trainings as assigned by management


Maintain a high standard of personal appearance and hygiene at all times


Perform other reasonable duties assigned by the assigned by the Management


Establish and maintain effective employee working relationships

Qualifications

Knowledge and Experience

Primary school education Good oral proficiency in English language Minimum 2 years of experience in a similar capacity Ability to speak other languages and basic understanding of local languages will be an advantage

Additional Information

Competencies

Strong leadership, interpersonal and training skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter * Well-presented and professionally groomed at all times