Job Description

Responsible for cleanliness, orderliness and appearance of the entire Retreat. Ensure that rooms are made as per company standard. Handle customer service and complaints. Prepare Housekeeping Budget. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures Prepare reports for management information. Assist Purchase department in selecting suppliers for items related to Housekeeping. Attending and resolving guest complaints. Verification of supplies consignments. Oversee laundry operations. Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement. Organize on-the job training and evaluate its effectiveness. Recommend recruitment of new personnel.

Other routine responsibilities:-

Daily inspection of public areas. Daily briefing for the Housekeeping staffs. Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. Immediately attending to guest requests.
Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹23,000.00 per month

Benefits:

Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Yearly bonus
Education:

Diploma (Preferred)
Experience:

Housekeeping: 6 years (Preferred)
Work Location: In person