Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
We are seeking a highly organized and efficient Housekeeping Executive to join our team in Mumbai, India. As a Housekeeping Executive, you will be responsible for overseeing all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.
Lead and manage the housekeeping team, including training, scheduling, and performance evaluations
Develop and implement housekeeping procedures and quality control measures
Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
Create and oversee departmental budgets, focusing on cost control and efficiency
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces
Collaborate with other departments to ensure seamless guest experiences
Address and resolve guest complaints and concerns promptly and professionally
Ensure compliance with health, safety, and hygiene standards
Implement environmentally friendly practices in housekeeping operations
Stay updated on industry trends and innovations in housekeeping techniques and equipment
Qualifications
Bachelor's degree in Hospitality Management or related field (preferred)
Certification in Housekeeping Management (preferred)
Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar setting
Proven leadership skills with the ability to motivate and manage a diverse team
Strong knowledge of cleaning products, equipment, and best practices in the hospitality industry
Proficiency in hospitality management software and MS Office suite
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
In-depth understanding of health, safety, and hygiene regulations
Experience in budget management and cost control
Ability to work flexible hours, including weekends and holidays
* Physical stamina to perform occasional housekeeping tasks when necessary
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