Job Description

As a

Cinema Housekeeping Executive

, you will be responsible for maintaining the cleanliness, hygiene, and overall appearance of the cinema complex. Your role is essential to ensuring a comfortable and enjoyable experience for all patrons. You will lead the housekeeping team and coordinate cleaning activities across all cinema areas, including auditoriums, lobbies, restrooms, concession zones, and other common spaces.

Key Responsibilities:

1. Team Leadership:

Supervise and manage the housekeeping team, including room attendants, janitors, and maintenance staff. Assign daily tasks, prepare cleaning schedules, and ensure adequate staffing across all shifts. Train and mentor staff to maintain high cleaning standards and deliver excellent customer service.

2. Cleaning and Maintenance:

Oversee the cleanliness and upkeep of all cinema areas, including auditoriums, lobbies, restrooms, concession stands, and staff zones. Conduct regular inspections to ensure sanitation, organization, and compliance with cleanliness standards. Coordinate with maintenance and repair teams to resolve issues promptly.

3. Inventory Management:

Manage inventory of cleaning supplies, equipment, and restroom amenities. Place supply orders as needed, ensuring timely delivery and cost efficiency. Implement inventory control measures to reduce waste and prevent shortages.

4. Guest Satisfaction:

Respond promptly to guest feedback and complaints related to cleanliness and hygiene. Collaborate with other departments to ensure a smooth and enjoyable cinema experience. Maintain a clean, comfortable, and welcoming environment that exceeds guest expectations.

5. Safety and Compliance:

Ensure all housekeeping operations comply with safety, health, and sanitation regulations. Enforce safety protocols to protect guests and staff. Conduct routine safety training sessions for housekeeping staff.

6. Budget Management:

Assist in managing the housekeeping department budget, including labor and supply costs. Monitor expenses and implement cost-saving initiatives without compromising service quality.

7. Reporting:

Prepare regular reports on housekeeping operations, including cleaning schedules, inventory updates, and performance metrics. Provide recommendations to improve efficiency and enhance guest satisfaction.

Qualifications:

High school diploma or equivalent; additional education in hospitality or housekeeping management is an added advantage. Proven experience in housekeeping or related roles, with at least 3-5 years in a supervisory position. Strong knowledge of housekeeping procedures, cleaning techniques, and safe use of cleaning equipment. Excellent leadership, organizational, and problem-solving skills. Strong communication and interpersonal abilities. Flexibility to work evenings, weekends, and holidays as required. Attention to detail with a commitment to maintaining high cleanliness standards. Basic computer skills for inventory management and reporting.
Job Types: Full-time, Permanent

Pay: ?400,000.00 - ?480,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person