Job Description

Financial-

To ensure that weekly store is withdrawn as per the budget. To ensure stock in pantry is maintained as per the par.

Operational-

Supervise the work of housekeeping team to ensure all guest rooms, corridors and public areas are zero defect and adhered to the LRA standards, safety and security norms. To ensure that occupied rooms are serviced as per guest movement To ensure departure rooms are serviced based on the arrival time of the next guest. To ensure maintenance checks and corrections are done and plan preventive maintenance. Raising store requisition to ensure team has enough supplies to keep areas ready as per standards. Also check that equipments are given proper care and maintenance while being used. Adopts the established procedure for lost and found articles. Ensures adherence to environmental procedures. Co-ordinates single point entry. Conducts training as an ongoing process. Conducts regular and timely inventories. Maintains a record of all assets in the area of responsibility. Generates monthly reports. Ensure proper handover /communication between various shifts. Responsible for key control and issue. * Ensures that all guest complaints and requests are dealt promptly and efficiently.