Job Description

• Stock and sort supplies
• Vacuum, clean, dust and polish guest rooms
• Make beds, change sheets, remove and replace used towels and toiletries
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets) as required
• Enters and prepares the room for cleaning.
• Replenishes guestroomand bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenitiesaccording to the operational standards.
• Deliver and retrieve items on loanto guests e.g. iron and ironing boards
• Ensure securityof guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steamclean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bedroom/floor corridor.
• Anticipate guests\xe2\x80\x99 needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relationsat all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Empty trash containers and ashtrays.
• Remove all dirty terry and replace with the clean parto the designated layout.
• Remove soil, dirt, soapbuild-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Inspect condition of bathrobes and replace soiled/damaged ones.
• Remove dirty bed linen and make upbed with clean linen.
• Replace laundrybags and slips.
• Clean closets and door tracks on check-outrooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
• Dust and polish all furniture.
• Realign furniture to the floor plan.
• Responsible for replenishment of guest complimentarywater.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.
• Update statusof rooms cleaned on assignment sheet.
• Return and restock cart at end of shift.

Job Types: Full-time, Regular / Permanent Salary: 97,000.00 - 99,000.00 per month Benefits:

• Food provided

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to commute/relocate:

• Lower Bojoghari, Gangtok - 737103, Sikkim: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have prior work Experience in Hotel Industry ?

If Yes, Then only Apply for above job position Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• GSA: 2 years (Required)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 100% (Required)