Job Description

Key Responsibilities:1. Household Operations Management

Oversee smooth daily functioning of the residence, ensuring

5-star hospitality standards

at all times Manage housekeeping, kitchen, service staff, drivers, security, and external vendors Ensure all areas of the house are impeccably maintained, organized, and guest-ready

2. Staff Management & Leadership

Recruit, train, schedule, supervise, and evaluate all domestic staff Set SOPs for housekeeping, service, grooming, and etiquette Conduct daily briefings and ensure discipline, efficiency, and professionalism Handle staff attendance, leave planning, replacements, and conflict resolution

3. Vendor & Maintenance Oversight

Manage vendors for housekeeping supplies, laundry, landscaping, pest control, AMC services, etc. Coordinate maintenance of electrical, plumbing, HVAC, elevators, appliances, and smart-home systems Maintain service contracts, warranties, and renewal schedules

4. Guest, Event & Hospitality Management

Plan and coordinate family gatherings, VIP guests, and private events Ensure flawless service, table settings, menu coordination, and staff deployment Coordinate with chefs, decorators, security teams, and external agencies when required

5. Inventory, Budgeting & Procurement

Maintain inventory of household supplies, linen, crockery, cutlery, uniforms, and assets Prepare monthly budgets and expense tracking reports Handle purchasing while ensuring cost control without compromising quality

6. Security, Privacy & Confidentiality

Coordinate with security teams to ensure safety of family, guests, and property Enforce strict confidentiality regarding family matters, movements, and lifestyle Manage access control, visitor logs, and emergency protocols

7. Travel & Logistics Support

Assist with travel planning, luggage management, house readiness during arrivals/departures Coordinate temporary staff and logistics during travel or extended stays Ensure house closure/opening protocols are followed

8. Documentation & Reporting

Maintain household manuals, SOPs, staff records, and vendor databases Provide regular operational reports to the Principal or Family Office Handle insurance documentation and compliance requirements

Key Skills & Competencies:

Minimum

8-15 years of experience

as a House Manager / Estate Manager Experience working with

HNI / Celebrity / Corporate Promoter families

preferred Strong leadership, multitasking, and problem-solving skills Excellent communication in

English & Hindi

(additional languages a plus) High emotional intelligence, discretion, and service mindset Proficient in MS Office / basic digital tools
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person