Job Description

Location - Hauz Khas

Experiences-1 year

IN Hospitality fresher with good communication

Office timing:-9:00am to 6:00pm6 days working

Salary: upto-20k Stay and Food provided

Contact via WhatsApp:- 92661 10079

Job description:-

1. Operational Management:

? Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently.

? Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance.

? Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility.

? Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met.

2. Tenant Services & Relationship Management:

? Do Proper Resident Engagement

? Ensure Customer Experience

? Conflict Resolution

3. Facility & Security Management:

? Security & Safety: Ensure the safety and security of residents

? Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents,

? Asset Protection: Monitor and protect the property from damage, theft, or misuse.

4. Financial Management & Budgeting:

? Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments.

? Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance.

5. Resident Welfare & Amenities Management:

? Meal Management: Ensure that residents receive high-quality meals.

? Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards.

6. Lease & Documentation Management:

? Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents.

? Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints.

7. Marketing & Resident Retention:

? Marketing & Promotions: Promote the PG facility through online platforms

? Resident Retention: Develop and implement strategies to retain residents.

8. Staff & Team Management:

? Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback.

Regards

Manisha kapoor

Job Type: Full-time

Pay: ?19,000.00 - ?20,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Required)
Work Location: In person