Hotel receptionists typically have a wide range of responsibilities, which can include:
Greeting guests and answering questions about the property's facilities, activities, services, and policies
Contacting vendors to arrange for room service delivery or housekeeping services if needed
Providing information about local attractions, events, and restaurants to guests
Entering reservations into a computer system for guests who have made reservations online
Reviewing guest check-in information, such as name, address, credit card number, and phone number
Processing payments using a computer terminal or other device, such as a point of sale system or mobile app
Booking reservations for guests, including room rates, room availability, and special requests
Handling problems or complaints from guests, and resolving issues through interaction with staff members or by contacting higher-level managers
Making sure that all guests check out properly by confirming their departure arrangements and settling their accounts with the hotel
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Provident Fund
Ability to commute/relocate:
Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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