Job Description

Job Summary

We are seeking a professional and customer-oriented Hotel Receptionist to manage front desk operations and ensure a positive guest experience. The ideal candidate will be responsible for welcoming guests, handling reservations, and coordinating with hotel departments to maintain smooth daily operations.

Key Responsibilities

Welcome guests and perform check-in and check-out procedures efficiently Handle room reservations, cancellations, and guest inquiries Maintain accurate guest records and front office documentation Coordinate with housekeeping and other departments for room availability Manage billing, payments, and basic accounting at the front desk Handle guest complaints professionally and escalate when required Ensure compliance with hotel policies and service standards

Required Qualifications & Skills

0-3 years of experience as a receptionist in a hotel or hospitality setting Strong communication and interpersonal skills Professional appearance and courteous behavior Basic computer knowledge and familiarity with hotel management systems (preferred)

Employment Type:

Full-Time

Salary:

Up to ?15,000 per month (based on experience)

Experience Required:

0-3 Years (Prior hotel industry experience preferred)

Work Location:

Varanasi

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Education:

Bachelor's (Preferred)
Location:

Maldahiya, Varanasi, Uttar Pradesh (Preferred)
Work Location: In person