Job Description

Nes-Terns is looking for an experienced and professional Hotel Receptionist to manage front desk operations and provide exceptional guest service. The ideal candidate will have prior hospitality experience and be proficient in hotel management software.

Responsibilities:

Welcome guests and handle check-in/check-out efficiently Manage room reservations, cancellations, and guest records Respond to guest inquiries via phone, email, or in person Coordinate with housekeeping, F&B, and operations teams Process payments accurately and maintain billing records Resolve guest issues promptly and professionally Ensure the reception area is clean and organized
Requirements:

Minimum 1-2 years of experience as a hotel receptionist or in a similar hospitality role Mandatory proficiency in hotel property management software (e.g., STAAH, Opera, IDS, or similar) Strong communication skills in English and Tamil (Hindi is a plus) Excellent interpersonal and problem-solving skills Well-groomed, punctual, and professional demeanor Ability to multitask and work in a fast-paced environment
Job Type: Full-time

Pay: ₹8,145.23 - ₹22,830.68 per month

Education:

Secondary(10th Pass) (Preferred)
Experience:

Hospitality: 1 year (Required)
Language:

English (Required)
Work Location: In person