Receptionists are the main point of contact for our guests throughout their stay: greeting them upon arrival, handling their check-in, and allocating rooms according to established procedures.
They are in charge of supervising room reservations, making any necessary changes and responding to specific guests' requests. Always attentive to guests' needs, they provide accurate information, address complaints, and manage unexpected situations to ensure complete satisfaction.
As real ambassadors of the hotel services, you'll present additional services, current offers and promote loyalty programs based on guests' preferences.
Administratively speaking, you'll maintain an organized front desk, manage payments, run reports and comply with security protocols.
Finally, as central figures in the life of the hotel, our Receptionists work closely with housekeeping, maintenance and food & beverage teams to ensure the smoothest guest experience possible.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
Day shift
Evening shift
Morning shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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