1-3 years preferred (hospitality experience is an advantage)
:
We are looking for a pleasant and well-groomed
Receptionist (Female)
to manage front desk operations at our villa resort in Marayoor, Munnar. The ideal candidate should have excellent communication skills, a friendly attitude, and the ability to provide high-quality guest service.
Key Responsibilities:
Greet and welcome guests in a warm and professional manner.
Handle guest check-in and check-out procedures.
Attend phone calls, emails, and booking inquiries.
Coordinate with housekeeping and management to ensure smooth guest stay.
Maintain guest records and reservation details accurately.
Address guest queries, requests, and complaints politely and efficiently.
Handle billing, payments, and basic cash transactions (if required).
Ensure the reception area is clean, organized, and presentable.
Provide information about resort facilities, local attractions, and services.
Requirements:
Female candidates only.
Good communication skills in English and local language (additional languages are a plus).
Pleasant personality with a customer-friendly approach.
Basic computer knowledge (MS Office, email, booking systems).
Ability to work flexible shifts if required.
Prior experience in hotel or resort front office is preferred.
Salary & Benefits:
Salary as per industry standards.
Free accommodation provided by the resort.
Supportive work environment and growth opportunities.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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