Responsible for welcoming guests, managing check-in and check-out, handling bookings, and providing information about the hotel and nearby areas. Ensures guests have a pleasant and comfortable stay.
Key Responsibilities:
Greet and assist guests in a friendly and professional manner.
Handle check-in, check-out, and room reservations.
Answer phone calls and respond to guest inquiries.
Coordinate with housekeeping and other departments for guest needs.
Maintain guest records and process payments.
Resolve guest issues politely and efficiently.
Keep the reception area neat and presentable.
Requirements:
Good communication and customer service skills.
Basic computer knowledge.
Pleasant personality and professional appearance.
Willing to work in shifts, including weekends and holidays.
Job Type: Full-time
Pay: ₹8,000.00 - ₹13,000.00 per month
Work Location: In person
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