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Oversee the day-to-day operations of all departments (front office, housekeeping, food & beverage, maintenance, etc.)
Ensure exceptional guest service and resolve any issues or complaints promptly and professionally
Recruit, train, supervise, and evaluate staff performance
Monitor financial performance, including budgeting, cost control, and revenue management
Develop and implement strategies to maximize occupancy, revenue, and profitability
Ensure compliance with health, safety, and hygiene standards and local regulations
Conduct regular inspections of the property to ensure high standards of cleanliness, maintenance, and presentation
Manage vendor contracts and relationships (laundry, maintenance, supplies, etc.)
Implement hotel policies, procedures, and service standards
Prepare and present reports on occupancy rates, revenue, and operational efficiency
Collaborate with the marketing team to promote the hotel and develop guest loyalty programs
Maintain a strong presence in the hotel lobby and public areas to engage with guests and staff
Vacancy
: 30
Job Location:
Canada , Australia, Dubai etc
Job Types: Full-time, Permanent, Fresher
Pay: From ?450,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Paid time off
Work Location: In person
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