Job Description

Company Overview

Solaris Hotel Indore is a luxurious 4-star hotel located in a serene and picturesque setting near Regional Park. With a range of facilities including a world-class dining experience, rooftop restaurant, clubhouse, swimming pool, grand hall, wedding hall, cafe, outdoor space, and kids play zone, Solaris Hotel offers an opulent and peaceful environment for guests to relax and celebrate. With 54 plush rooms, our hotel provides a level of luxury that is out of the ordinary. We are dedicated to delivering exceptional service and creating unforgettable experiences for our guests.

Job Overview

We are seeking a female Hotel Hostess to join our team at Solaris Hotel Indore. As a Hotel Hostess, you will be responsible for providing excellent customer service to our guests and ensuring a pleasant and memorable experience during their stay. This is a full-time position located in Indore, Madhya Pradesh, India, and requires a junior level of experience with 1 to 3 years in hospitality.

Qualifications and Skills

• Previous experience in a similar role within the hospitality industry
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work well in a team environment
• Knowledge of hotel operations and services
• Pleasant and outgoing personality
• Attention to detail and ability to multitask
• Fluency in English and Hindi
• Flexibility to work in shifts and on weekends

• Welcome and greet guests in a friendly and professional manner
• Escort guests to their designated areas and provide assistance with luggage
• Provide accurate information about hotel facilities, services, and local attractions
• Take and deliver food and beverage orders from guests
• Ensure the cleanliness and neat presentation of common areas and dining areas
• Handle guest inquiries, complaints, and requests promptly and efficiently
• Maintain a positive and professional attitude at all times
• Assist with special events and functions held at the hotel
• Collaborate with other hotel staff to ensure smooth and efficient operations

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