taking bookings and cancellations, usually by phone, email & OTAS or Walkins and recording the information on computer
checking in guests, allocating rooms and handing over keys
answering questions about hotel facilities and about local transport, places of interest and entertainment
using sales skills to promote additional hotel services and facilities
dealing with special requests, such as room service, taxi bookings or wake-up calls
passing on messages to guests and taking mail for posting
passing on any guests' problems to the appropriate member of staff
answering the phone, operating the switchboard and dealing with the email and mail
checking out guests, adding up their bills and taking their credit, debit card or cash payments.
Taking room orders & passing to kitchen with KOTs
Handing over cash & online payments
must have good communication skills
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Health insurance
Life insurance
Work Location: In person
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