Hotel Front Desk Assistant

Year    Bhubaneswar, Orissa, India

Job Description

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Job description Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients\xe2\x80\x99 complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\xe2\x80\x99 needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Up sell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.
Requirements and skills
  • Work experience as a Hotel Front Desk Agent or similar role
  • Experience with hotel reservations software will be added advantage
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus
We are looking forward MALE candidates who must be energetic and want to build of his career in Hotel Industry. Hotel Management degree or diploma will be more preferable. Job Types: Full-time, Permanent Salary: From \xe2\x82\xb910,000.00 per month Benefits: 3 time free food, Accommodation provided by the Hotel. Job Type: Full-time Salary: \xe2\x82\xb99,000.00 - \xe2\x82\xb910,000.00 per month Benefits:
  • Food provided
Schedule:
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
Supplemental pay types:
  • Yearly bonus
Education:
  • Bachelor\'s (Preferred)
Experience:
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)
Ability to Commute:
  • Bhubaneshwar, Orissa (Required)
Ability to Relocate:
  • Bhubaneshwar, Orissa: Relocate before starting work (Required)
Work Location: In person Speak with the employer
+91 7752085382
Application Deadline: 25/02/2024
Expected Start Date: 12/02/2024

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Job Detail

  • Job Id
    JD3243622
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bhubaneswar, Orissa, India
  • Education
    Not mentioned
  • Experience
    Year