We are looking for a friendly, well-groomed, and welcoming
Hostess
to join our restaurant team. The ideal candidate will be the first point of contact for our guests, ensuring a warm and positive start to their dining experience. You will be responsible for greeting guests, managing reservations, and guiding guests to their tables.
Key Responsibilities:
Greet guests warmly and professionally upon arrival.
Manage the waitlist and seating using a reservation or POS system.
Maintain an organized and efficient front desk and reception area.
Escort guests to their tables, providing menus and introducing their server when needed.
Answer phone calls, take reservations, and respond to customer inquiries.
Monitor dining areas to ensure tables are available and clean for incoming guests.
Communicate guest preferences or special occasions to servers or management.
Maintain a clean and presentable host station and entrance area at all times.
Ensure a smooth flow of service by coordinating with waitstaff and kitchen staff.
Handle customer complaints or concerns with patience and escalate when necessary.
Requirements:
Previous experience as a hostess, receptionist, or customer service role is preferred.
Excellent communication and interpersonal skills.
Professional appearance and a friendly, approachable attitude.
Ability to stand for long periods and work in a fast-paced environment.
Familiarity with reservation systems or POS software is a plus.
High school diploma or equivalent preferred.
Flexible to work evenings, weekends, and holidays as needed.
Preferred Skills:
Multilingual abilities are a plus.
Basic knowledge of food and beverage service.
Ability to multitask and remain calm under pressure.
What We Offer:
Competitive salary
Free Accomodation
Service Charge
Tips
Food
Training and growth opportunities
Job Type: Full-time
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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