Job Description

Job Title: Hostess / Receptionist / Front Office Executive

Location: White Wharf Beach Resort, Morjim, Goa

Salary: ?15,000 - ?25,000 (Based on Experience)

About Us:

White Wharf Beach Resort is a premier 5-star beachfront property in the serene locale of Morjim, Goa. Known for our warm hospitality and luxurious experience, we are looking for a dynamic and customer-focused professional to join our front office team.

Role Overview:

We are seeking a well-presented and confident Hostess/Receptionist/Front Office Executive with a minimum of 1 year of experience in the hospitality industry (preferably in a 4- or 5-star hotel). You will be the first point of contact for guests, ensuring smooth check-ins/check-outs and managing guest relations with excellence.

Requirements:

Minimum 1 year of experience in a front office role in a 4- or 5-star hotel

Fluency in English is mandatory (both verbal and written)

Excellent communication and interpersonal skills
Presentable, confident, and courteous personality
Ability to multitask and handle guests under pressure with professionalism
Responsibilities:

Warmly welcome guests and ensure a smooth check-in and check-out process
Manage front desk operations efficiently and professionally
Address guest queries and resolve concerns promptly
Coordinate with housekeeping and other departments to ensure guest satisfaction
Maintain daily front office reports and records
Uphold the hotel's standard of service and hospitality at all times
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

Day shift
Work Location: In person