Job Description

Key Responsibilities:

Greeting and Seating Guests:

Welcome guests warmly as they enter the cafe. Manage the seating chart and guide customers to their tables promptly. Provide menus and inform guests about daily specials or promotions.

Managing Reservations:

Handle phone calls and online reservations professionally. Coordinate seating to minimize wait times and maximize table usage.

Customer Service:

Address guest inquiries, concerns, or special requests with professionalism. Assist with takeaway or delivery orders if necessary. Provide a friendly and helpful attitude to ensure guest satisfaction.

Coordination with Staff:

Communicate effectively with servers, baristas, and the kitchen team to ensure a seamless service flow. Inform the team about guest preferences, allergies, or special occasions.

Maintaining a Clean and Organized Environment:

Ensure the hostess station is clean, stocked, and presentable. Monitor the dining area to maintain a pleasant atmosphere.

Promoting the Cafe:

Be knowledgeable about the cafe's offerings, including menu items, promotions, and events. Engage with guests to build rapport and encourage repeat visits.
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?18,000.00 per month

Schedule:

Day shift
Experience:

total work: 2 years (Preferred)
Work Location: In person