We are seeking a friendly, professional, and experienced
Hostess
with a background in the
hospitality industry
to join our team. As the first point of contact for guests, the Hostess plays a vital role in providing exceptional customer service and creating a welcoming atmosphere.
Key Responsibilities:
Greet guests warmly upon arrival with a friendly and professional demeanor
Manage reservation system and seating arrangements efficiently
Escort guests to their tables and provide menus
Maintain a clean and organized reception and waiting area
Answer incoming calls and assist with guest inquiries or reservations
Coordinate with servers and kitchen staff to ensure smooth seating flow
Monitor guest waiting times and keep them informed
Handle guest complaints or concerns promptly and professionally
Maintain updated knowledge of the menu and restaurant services
Support the team with administrative or hosting duties as required
Requirements:
Minimum 1-2 years of experience
in a similar role within the
hospitality industry
(restaurants, hotels, or resorts preferred)
Excellent communication and interpersonal skills
Professional appearance and positive attitude
Ability to work in a fast-paced, customer-focused environment
Familiarity with reservation and point-of-sale systems is a plus
Flexible availability including weekends, holidays, and evenings
High school diploma or equivalent; hospitality training or education is a plus
Preferred Skills:
Strong organizational and multitasking abilities
Customer-oriented mindset with attention to detail
Team player with a proactive approach
Fluency in English (additional languages are a plus)
Job Type: Full-time
Pay: ₹8,403.59 - ₹22,000.04 per month
Benefits:
Cell phone reimbursement
Food provided
Work Location: In person
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