Job Description

Terns is seeking a polished and enthusiastic Front Desk Hostess to create a warm first impression and deliver exceptional guest experiences. You will be the face of Terns, welcoming guests, managing reservations, and ensuring smooth seating flow at the restobar.

Responsibilities:

Greet and welcome guests with a friendly, professional demeanor Manage guest reservations, walk-ins, and waitlists efficiently Coordinate seating with service staff to maintain a smooth flow Answer phone calls and provide accurate information about menus, events, and offers Handle guest queries and complaints with patience and professionalism Maintain a clean and organized reception and waiting area Support the operations team during peak hours
Requirements:

Mandatory prior experience as a hostess/front desk associate in a restaurant, lounge, or restobar Familiarity with reservation and table management software (e.g., Eazydiner, OpenTable, or in-house POS systems) Strong communication skills in English and Tamil (Hindi knowledge is an advantage) Confident, well-groomed, and customer-service oriented Ability to multitask in a high-energy, fast-paced environment Flexible to work evenings, weekends, and holidays
Job Type: Full-time

Pay: ₹9,052.74 - ₹20,000.00 per month

Education:

Secondary(10th Pass) (Preferred)
Experience:

Hospitality: 1 year (Required)
Work Location: In person