Job Description

Job Summary:

We are seeking a well-groomed, articulate, and service-oriented

Hostess

to be the first point of contact for guests at our Experience Center. As a brand ambassador, you will play a key role in creating a welcoming atmosphere, guiding visitors through the space, and ensuring every guest has a seamless and memorable experience.

Key Responsibilities:

Greet and welcome all visitors with warmth and professionalism. Maintain a strong brand presence and uphold the highest standards of customer service. Provide guided introductions to the experience center's zones/products/features. Manage visitor flow and wait times, ensuring an organized and smooth guest journey. Coordinate with different departments (tech/demo staff, sales, service teams) to ensure guests' needs are met. Maintain cleanliness, orderliness, and ambiance of the reception and visitor areas. Handle guest queries, offer beverages or refreshments if applicable. Maintain accurate records of daily visitors and appointments. Assist in event coordination, VIP visits, and other promotional activities hosted in the center. Support basic administrative tasks like appointment confirmations, feedback collection, and call handling.

Requirements:

Education:

Graduate or Diploma in Hospitality / Communications / Event Management or equivalent.

Experience:

1-3 years of experience in a front office, hospitality, or luxury retail environment.

Skills:

Excellent communication and interpersonal skills Well-groomed and confident demeanor Fluent in English; knowledge of additional regional/local languages is a plus Customer-centric mindset and problem-solving approach Proficiency with MS Office and front desk software (CRM experience is a plus)

Working Hours:

8 to 9 hours, 6 days a week

What We Offer:

A premium working environment and the chance to represent a reputed brand. Opportunities for professional growth within a customer-centric and dynamic team. Competitive salary, performance incentives, and training support.
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus
Work Location: In person