Job Description

Hiring for Guest Relations Executives, Hostess.

A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience.

Position:

Hostess/ Guest Relations Executive

Reports to:

Restaurant Manager

Qualification:

Hospitality management or equivalent

Experience:

1-3 Years

Location:

Lower Parel, Churchgate , Mumbai.

Job description:

Review arrival lists to welcome guests

Attend to special guests and answer their inquiries

Provide information about amenities, area and venues and promote services

Anticipate guest needs and build rapport with customers.

Manage online & in person reservations.

Offer assistance with certain tasks

Address customer complaints and escalate to Restaurant Manager when needed.

Preferred:

Familiarity with hospitality industry standards

Proficiency in English; knowledge of additional languages is a plus

Computer literacy

A customer-oriented and professional attitude

Proven experience in Guest Relations.

An outgoing personality

Outstanding communication abilities

Benefits

: PF, Medical Insurance, Duty Meals

Preference:

Candidate from Hospitality Industry with good Communication Skills.(Mumbai candidates preferred)

Interested candidates please share your updated resume on HR- 9324909992

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Food provided Health insurance Paid time off
Work Location: In person