Job Description

Guest Reception:

Greet guests warmly upon arrival, escort them to their tables, and introduce their server.

Reservation & Waitlist Management:

Take, manage, and confirm reservations, keep an organized waitlist, and monitor table turnover.

Seating Arrangements:

Strategically assign guests to tables to manage the flow of business evenly across different servers.

Communication:

Answer phone calls, respond to inquiries about the restaurant and menu, and relay guest information or special requests to staff.

Dining Area Maintenance:

Keep the host/hostess desk, dining area, and tables clean and organized, ensuring menus are sufficient for the number of guests.

Staff Support:

Assist servers during busy periods, such as by taking drink orders or running food, to ensure a smooth operation.

Guest Satisfaction:

Address any guest needs or issues promptly and ensure a positive overall dining experience, making guests feel valued and encouraging them to return.
Location : Lulu Mall Trivandrum

Qualification : Hospitality Diploma

Female candidates required

Job Type: Full-time

Pay: ₹10,000.00 - ₹11,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person