to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they receive a warm welcome and seamless dining experience. You will be responsible for greeting and seating guests, managing reservations, and maintaining a pleasant atmosphere in the dining area.
Key Responsibilities:
Greet guests with a welcoming smile and professional demeanor.
Escort guests to their tables and present menus.
Manage reservations, waiting lists, and table assignments effectively.
Maintain a clean and organized reception and dining area.
Communicate with servers and kitchen staff to ensure smooth service flow.
Address guest inquiries and provide accurate information about the restaurant.
Handle guest concerns courteously and escalate when necessary.
Assist in maintaining service standards and guest satisfaction at all times.
Requirements:
Previous experience as a Hostess or in customer service preferred.
Excellent communication and interpersonal skills.
Friendly, approachable, and professional appearance.
Ability to remain calm and composed in a fast-paced environment.
Strong organizational and multitasking skills.
Flexible to work evenings, weekends, and holidays as required.
Job Types: Full-time, Permanent
Work Location: In person
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