Job Description

We are seeking a poised, personable, and highly professional

Guest Service / Guest Relations Associate

(female) to join our team , a dining establishment known for its impeccable service and exceptional cuisine. As the first point of contact for our guests, you will play a vital role in creating a memorable and seamless dining experience from arrival to departure.

Key Responsibilities:

Greet guests warmly and professionally upon arrival, ensuring a welcoming and sophisticated first impression Manage reservations, seating arrangements, and guest flow Maintain an accurate waitlist and proactively communicate estimated wait times to guests Handle guest inquiries, requests, and concerns with discretion, empathy, and efficiency Coordinate with hosts, servers, management, and kitchen staff to ensure smooth service delivery Support administrative and front-of-house tasks as needed

Qualifications:

Proven experience in guest relations, hospitality, or front-of-house role in a fine dining or luxury hospitality environment Exceptional communication and interpersonal skills Polished appearance and professional demeanour Strong problem-solving abilities and attention to detail Ability to remain composed under pressure and multitask in a fast-paced environment Flexible schedule, including evenings, weekends, and holidays College Degree is a plus.
Job Type: Full-time

Work Location: In person