Job Description

Job Title: Warden (Male and Female both needed)

Location:

The Millennial Sapphire

Job Summary:

The Warden is responsible for creating a safe, secure, and welcoming environment for all residents. This role involves comprehensive oversight of security, housekeeping, food & beverage services, cleanliness, hygiene, and resident welfare across the entire facility. The Warden ensures seamless daily operations and adherence to all accommodation policies and standards.

Key Responsibilities:

Security & Safety:

Ensure the safety and security of all residents and the premises. Conduct regular rounds, monitor CCTV, manage entry/exit points, respond to emergencies, maintain incident logs, record daily resident attendance, and regulate visitor access.

Housekeeping & Hygiene:

Supervise housekeeping staff to ensure all common areas and resident rooms are clean and well-maintained. Conduct regular inspections, address complaints, coordinate deep cleaning, and ensure strict hygiene protocols and waste management.

Food & Beverage Oversight:

Oversee food and beverage services, ensuring dining areas are clean, organized, and stocked. Address resident feedback on food quality and service.

Resident Welfare & Discipline:

Be accessible for resident support and guidance. Address behavioral issues, ensure adherence to accommodation policies, mediate conflicts, and foster a harmonious living environment.

Administrative Duties:

Maintain accurate records (resident information, incidents, maintenance). Prepare reports, assist with check-in/check-out, ensure compliance with regulations, confirm room assignments, manage fees, and provide Wi-Fi details.

Crisis Management:

Act as the primary point of contact during emergencies (e.g., fire, medical). Coordinate with facility management and conduct safety drills/training.

Facility & Maintenance Checks:

Regularly check Wi-Fi connectivity, biometric access, lift operations, plumbing, electrical systems, HVAC, washing machines, microwaves, fridges, sinks, and gym equipment for functionality and safety. Maintain first aid kits.

Coordination:

Coordinate with F&B for headcount, schedule deep cleaning, and communicate effectively with residents and internal teams to address needs and concerns.

Qualifications:

Proven experience in hostel/accommodation management or a similar residential supervisory role. Strong understanding of safety, security, and hygiene protocols. Excellent communication, interpersonal, and conflict resolution skills. Ability to manage administrative tasks and maintain accurate records. Proactive approach to problem-solving and facility oversight. Commitment to resident welfare and creating a harmonious living environment.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Language:

English (Required)
Work Location: In person