Job Description

City:

Delhi

Department:

Operations

Recruiter:

Tavleen Bindra

About the job

At Flix, we offer a dynamic, tech?driven environment with competitive pay and strong growth opportunities. As we expand in North India--one of the world's fastest?growing bus markets--we're hiring motivated Hosts/Bus Captains on a fixed?term (3?month) contract. This is a

travel extensive role,

you will be based in

Delhi and your travel would include bus trips on regular basis .

Key Highlights

Location:

Delhi

Contract:

3 months, target?driven role

Shifts:

Non?traditional hours (we operate 24/7)

Compensation:

Fixed + Performance based incentives

About The Role

Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with

Traffic Control team

for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance.

About You

Experience:

0-1 years' experience in operations, preferably in an intercity travel operations, logistics or last mile company.

Languages:

Fluent in English and Hindi.

Skills:

+ Strong verbal communication and persuasion skills
+ Ability to multitask and adapt quickly in a fast?paced setting
+ Comfort working rotating or non?traditional shifts

Mindset:

Target?oriented, with a positive attitude toward feedback and continuous improvement.

Note:

This is strictly a 3?month contractual position. Please apply only if you're comfortable with a fixed?term engagement.

What We Offer

Join a young, energetic team that's reshaping how India travels by bus Hands?on experience in a high?visibility, metrics?driven role Opportunity to learn Flix's tech platform and customer?centric processes

Why Join Flix

At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.



If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!



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