Job Description

Company Name: VARITE India Private Limited
About The Client:
A US-based company operating an online marketplace for short- and long-term homestays and experiences. The Client is the most well-known company for short-term housing rentals.
About The Job:

• As a Host Success specialist, you will be responsible for the retention and quality of long-tail Hosts in assigned cities in India.
• You will be supporting the market management team to drive the success of the hosts on client.
• The tasks will include supply optimization, pricing optimization,onboarding support, and platform education.
• In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience.
• Ultimately, this team will be responsible for helping long-tail Hosts thrive on client.
• We are looking for someone that is goals-oriented, is inputs-driven, and is willing to take action

Essential Job Functions:

• Engage with the targeted hosts that are provided by the team lead/market management team via phone calls to recommend the hosts with actionable listings improvement /optimization tips.
• Prepare host outreach templates (personalized emails, call scripts etc for targeted campaigns that could help improve bookability of host's portfolio and boost their booking rate.
• Hold consultative zoom and/or audio calls with hosts and advice them on staying competitive, wrt pricing, availability etc
• Educate clients on feature/product changes and cascade feedback to the relevant internal stakeholders.
• Maintain comprehensive call tracking sheets to monitor productivity and analyze the impact of host engagement on key output metrics.
• You may be required to support market management team for in-market educational workshops, meetups in key cities

Qualifications:

• 4+ years of experience in new sales, account management and partner support.
• Strong time management and prioritization skills.
• Proven track record of being able to effectively work large volume of accounts at one point in time
• A strong bias for action, and persistent in the face of adversity and objection.
• Excellent communications and ability to communicate effectively with clients via phone,virtual meeting, email
• Team player: highly motivated to share best practices and knowledge to help peers succeed.
• Ability to work within tight deadlines, adjust to changes in priorities
• Maintain accountability for assigned tasks, ensuring timely execution, attention to detail, and follow-through to completion.
• Proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus.
• Primary/Bilingual fluency in English and Hindi is required

Preferred Qualifications:

• Bachelor's degree in any discipline
• Prior experience in outbound sales, customer outreach or engagement
• Must have experience working in the travel, hospitality, or online travel agency (OTA) industry
• Strong communication and relationship-building skills
• Ability to work independently and drive results in a fast-paced environment

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status

Skills Required