Job Description

PadelPark Experience Lead: The On-Court Operations Specialist

Employment Type:

Full-Time (Ready to be where the players are!)

About PadelPark: Where the Game Comes Alive

We are

PadelPark

, and we are building India's ultimate Padel community. We do not just host games; we create experiences. From our state-of-the-art courts to our high-energy events and leagues, we are the reason India is falling in love with Padel. We need a dynamic, high-touch individual to be the

face of PadelPark

on the ground, ensuring every player walks away with a five-star feeling.

The Role: Chief Experience Officer (On-Field)

Forget sitting behind a desk. You are the

Venue Vibe Manager

and the

Operations Pro

rolled into one. You are responsible for the entire on-court experience, making sure our facilities are flawless, our community is thriving, and our operations run like a well-oiled machine. Your enthusiasm and attention to detail will define the PadelPark brand for every single customer.

Here is your play-by-play (What You Will Do):

Venue Vibe Control:

Be the point person for all day-to-day operations. You will maintain the courts, equipment, and facility to world-class standards, ensuring cleanliness, functionality, and a welcoming atmosphere.

Customer Experience Champion:

You are the frontline! Greet, assist, and engage players. Handle all bookings, queries, and feedback with warmth and efficiency. Your goal is to maximize customer satisfaction and keep our rating scores sky-high.

Community Catalyst:

Actively promote and assist in organizing coaching sessions, fun events, leagues, and tournaments. You'll be building relationships with players and local groups to expand Padel's reach.

Operational Execution:

Oversee inventory (balls, rentals, merch), manage daily schedules, and ensure seamless check-in and court usage. You'll handle on-field issues quickly and efficiently.

Sales Support:

Identify and communicate opportunities for growing membership, events, and other revenue streams based on your direct interaction with the community.

Safety Supervisor:

Conduct regular checks and ensure all health and safety guidelines are strictly followed, maintaining a safe and secure environment for everyone.

Who We Are Looking For: The High-Energy Host

You are a natural leader who is passionate about people and execution.

You have experience in

customer-facing roles, hospitality, or sports facility operations.

You are a

communication superstar

--friendly, clear, and professional. You are a

proactive problem-solver

who doesn't wait for issues to escalate. You are

Tech-Savvy

with booking systems, inventory tracking, and using social media. A

deep passion for sports

and community is a massive plus!

Why You Will Love Being a PadelParker

Be the Face of the Sport:

This is a hands-on role where you influence the player experience.

Instant Impact:

Your work immediately translates into happy players.

Grow With Us:

As PadelPark scales nationwide, so will your opportunities to manage larger venues.

High-Energy Team:

Work in an enthusiastic and collaborative environment.

Ready to jump onto the court and lead the experience? Apply now!

Job Type: Full-time

Pay: Up to ₹40,000.00 per month

Benefits:

Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person