Job Description

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If your are looking to kickstart your career in Hotel Management field. Look no Further! Join our dynamic team in Chandigarh and embark on a journey of growth and learning in the world of Hotel Management from top industry Leaders in Chandigarh University.
We are # Hiring for below mentioned requirement:

• Executive housekeeper

• Housekeeping Supervisor

• Room Boys/Attendants

• Public area attendants

• Food and Beverage Manager

• Asst Food and Beverage Manager

• Senior Captains

• Stewards

• Store Manager

• Store Attendant

Department:
All Departments
Skills Required:
Communication Skills, Hospitality, Hotel Management, front office operations, Interpersonal Skills
Role:
Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services and housekeeping. Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations and providing ongoing training and development.

• Oversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations.
• Collaborate with other departments, such as food and beverage, events and facilities, to ensure seamless coordination and delivery of services to guests.
• Coordinate reservations and optimise occupancy rates, maximising revenue and maintaining accurate booking records.
• Monitor guest feedback and satisfaction metrics, implementing improvement initiatives based on feedback and trends.
• Conduct regular inspections to ensure cleanliness, functionality and maintenance of guest rooms and common areas.
• Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery.
• Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences.

Required skills and qualifications

• Bachelor's degree in hospitality management, hotel administration or a related field.
• 6 month to 6+ years of experience in hospitality management, particularly in upscale hotels, resorts or similar establishments.
• Knowledge of hospitality industry trends, best practices and regulations in India.
• Proficiency in hospitality management systems, reservation software, Microsoft Office suite and other relevant applications.
• A customer-centric mindset with a commitment to delivering outstanding customer service and a passion for creating memorable guest experiences.
• Strong leadership and organisational skills to manage a diverse team and ensure smooth operations.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff and vendors.
• Ability to multitask, prioritise and work under pressure in a fast-paced environment.
• Multilingual with fluency in English, Hindi and other

Years Of Exp:
1 to 6 Years
Education/Qualification:
Graduation
Desirable Skills:
Communication Skills, Hospitality, Hotel Management, front office operations, Interpersonal Skills
Designation:
Hospitality Executive