Greet and assist patients, visitors, and attendants in a professional and courteous manner.
Manage patient registration, appointment scheduling, and admission/discharge formalities.
Handle phone calls, inquiries, and provide accurate information regarding hospital services.
Maintain patient records and update hospital management system (HMS) accurately.
Coordinate with doctors, nurses, and administrative staff for smooth workflow.
Manage billing, payment collection, and provide receipts to patients.
Ensure cleanliness and professional upkeep of the reception area.
Handle complaints or issues promptly and escalate to the concerned department if required.
Key Requirements:
Minimum
2 years of experience
as a receptionist/front office executive in a hospital or healthcare setup.
Good communication skills in
English and local language
.
Proficiency in MS Office and hospital software will be an added advantage.
Pleasant personality with strong interpersonal and customer service skills.
Ability to multitask and work in a fast-paced environment.
Qualification:
Graduate (Preferred in any stream).
Additional certification in hospital administration or front office management will be a plus
Job Type: Full-time
Pay: ₹17,000.00 - ₹18,000.00 per month
Work Location: In person
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