Greet everyone warmly, answer inquiries, and provide directions within the hospital.
Schedule, confirm, and manage appointments for patients, and notify staff of patient arrivals.
Perform tasks like filing, copying, and answering multi-line phones, as well as preparing documents and managing office supplies.
Collect medical history, assist with forms, maintain accurate patient records, and ensure all information is kept confidential.
Process payments, verify insurance information, and handle basic billing questions.
Essential skills
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