Greet and assist patients, visitors, and vendors promptly and courteously.
Handle patient check-in and check-out processes efficiently.
Schedule, reschedule, and cancel appointments as required.
Maintain and update patient records in the hospital management system.
Answer and direct incoming calls to appropriate departments or personnel.
Coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations.
Verify and collect necessary documents like ID proofs, referrals, and insurance papers.
Manage patient queries, complaints, and feedback professionally.
Follow confidentiality and data protection protocols strictly.
Handle billing queries and assist in payment collection as needed.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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