Job Description

Greeting Patients and Visitors:

Act as the first point of contact, providing a warm and welcoming environment, directing patients and visitors to the appropriate areas, and answering general inquiries.

Scheduling and Confirming Appointments:

Scheduling and confirming appointments, reminding patients about upcoming appointments, and managing patient schedules effectively.

Answering Phone Calls:

Answering phone calls promptly and professionally, transferring calls to the appropriate departments, and taking accurate messages.

Verifying Insurance Information:

Verifying patient insurance information, updating records, and ensuring accurate billing processes.

Collecting Payments and Handling Billing Questions:

Collecting co-pays and other payments, answering billing inquiries, and assisting patients with financial matters.

Maintaining Patient Records:

Updating and maintaining accurate patient records, including demographic information, medical history, and insurance details, while adhering to strict privacy regulations.

Assisting with Administrative Tasks:

Performing various administrative tasks, such as filing, data entry, and record keeping, as well as preparing documents and correspondence.

Maintaining a Clean and Organized Reception Area:

Keeping the reception area clean, organized, and inviting, ensuring a professional and comfortable environment for patients and visitors.

Communicating with Medical Staff:

Coordinating with physicians, nurses, and other healthcare professionals, conveying information, and ensuring smooth communication between patients and medical staff.
Job Types: Full-time, Permanent

Pay: From ?9,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

English (Preferred)
Work Location: Remote